Wednesday, July 7, 2010

Raising HCAHPS Results > Quiet at Night

Many hospitals are struggling to raise HCAHPS results using a variety of action plans with varying results. Leading hospitals have a full action plan including experts in each area of concern on the survey. Keep watching while I blog a series on the components of an HCAHPS improvement strategy. The following issue is a critical component to any HCAHPS improvement strategy.

Issue #5, Quiet at Night: Ever need to just get some shut-eye? Now imagine getting poked, prodded, and continually disturbed by a new roomate all night long. Errand Solutions provides amenities such as earplugs, iPod earphones, and DVD player rentals to help patients experience peace at all times of the day and night.

Check out http://www.errandsolutions.com/site/patient.htm for ideas on how Errand Solutions helps leading healthcare organizations.

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