Thursday, July 22, 2010

How does Errand Solutions help nurses with Guided Care?

Take a look at how Guided Care & boosts satisfaction with patient/family communications: http://bit.ly/bo69HH via @addthis

Now, imagine how a nurse with caseload of 50-60 chronically ill older patients. Who does the nurse turn to for non-clinical needs voiced by the patient? Should the nurse ever say 'but that's not my role' to requests for non-clinical home services? That's where Errand Solutions steps in: we never say 'no' and always find a way to help the patient and their caregivers.

Synchronization between Errand Solutions' agents and nursing is the key of success with the Errand Solutions Caring Call program. Our phone agents ensure that all clinical issues are immediately directed to nursing while all non-clinical issues are referred to Errand Solutions.

Errand Solutions maintains all non-clinical case history for easy reference to reminders, patient preferences, and payment information to keep things as effortless as possible for patients.

We help put patients and their caregivers more at-ease by taking care of the issues patients can control around the house. Happy patients and caregivers served by happy nurses is the Errand Solutions Experience.

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